Hey Gareth,

I have upgraded to the alpha version 7358 and just need instructions on how to set up the Autobox feature.

-Jeremy

Disney/Miramax Contact Information:

Name: Bijan Kamrava
Email: bijan.kamrava @ disney . com
Phone: (818) 560-4508
Fax: (818) 566-1550

Adding Distributor and Setting Distributor Data Type:
1. In RTS, go to: Setup -> Addresses
2. If you already have Disney and Miramax added, highlight either one, select "Edit" and skip to step. 7
3. If you do not already have Disney or Miramax added, Select "Add"
4. Enter the Distributor Display Name and Company Name (required), enter a First Name and Last Name if desired (optional).
5. Choose the "Address" tab, enter the address of the distributor (optional).
6. Choose the "Contact Information" tab, enter a phone number, fax number, and email address (optional).
7. Choose the "Type" tab, check the "Distributor" box, then highlight the appropriate "Distributor Data Transfer" option.
8. Select "Save".
9. Repeat steps 2 - 8 for the next distributor.

Setting Up Distributor Email Addresses:
1. In RTS, go to: File -> Options
2. On the "Boxoffice" tab, select "Setup Disney / Miramax AutoBox":

For each location (left column), complete the following information:

Location ID: << RTN Number >>
Disney Email: << Provided by Disney/Miramax >>
Miramax Email: << Provided by Disney/Miramax >>
Location Name: << Theatre Name >>
Location City: << Theatre City >>
Location State: << Theatre State >>
Exhibitor Name: << Chain/Circuit Name >>

3. Select "Save"
4. Select "OK"


Configuring Email Settings:
1. In RTS, go to: File -> Options
2. Choose the "Communications" tab
3. Under the "Email" section, configure the following:

Address = <The theatre email address>
User = <The user account for your email provider>
Password = <The password for your email account>
Server = <Your email providers OUTGOING mail server>
Port = <Your email providers OUTGOING mail server port>

Note: If your email provider requires a secure connection to the mail server (SSL), check the option "Use SSL".
Note: If you are unsure of any of this information, please contact your email provider, or check their website for further help. RTS does not have this information.

4. Select "OK"

Sending the Boxoffice Data to the Distributor:
1. In RTS, go to: Reports -> Tickets -> Boxoffice
2. Set the start and end dates for the information you need to transmit
3. Select "Reload Titles"
4. Check the Disney and Miramax movies you need to transmit
5. Select "Transmit"

Hi Gareth,

I have everything set up per the above instructions, but AT&T now requires email verification. The following is a copy of the email they sent me.

Dear AT&T Internet Services Member,

We have received questions regarding the following error message which is received by customers when they send e-mail using a non-verified e-mail address:

“Unable to send the message. Please verify the e-mail address in your account properties. The server responded: 553 From: address not verified.”

If you have received this error message, you will continue to receive it for emails sent with a non-verified address until you verify your Yahoo! email address or any other non AT&T email addresses (e.g., name@company.com, name@college.com, name@yahoo.com, etc.). Verification instructions are available on the AT&T Help site http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html. If you have already verified your non AT&T email address and are no longer receiving the 553 error message, please disregard this email.

Thank you for your attention to this matter as we work to improve your Internet service. Our goal continues to be to make you a very satisfied customer. If you are experiencing any issues and would like to speak to a customer support representative, please contact us at 1-877-722-3755.

Sincerely,
AT&T Internet Services

Did you follow the link and verify your email address?

I followed the link, but which of these options do I use?


Outlook 2002 (XP) and 2003
Outlook 98 and 2000
Microsoft Outlook Express
Microsoft Outlook Express for Macintosh
Entourage 2001 and higher
Eudora 5.1 and higher
IncrediMail build 618 and higher
Netscape Mail - All Versions

I'd go with Outlook 98 and 2000, but it shouldn't matter.

Hey Gareth,

I think its this step that's not available in the RTS communications tab.

19. Under "Outgoing Mail Server" check the box next to "My server requires authentication"

I was able to set this up using my gmail account, I need to get it setup using the theatre email.